Biographies: Our Team

Here’s a look at the experience, expertise, and skill sets of SHIFT’s team members.


SpacerPatsy Bartley
Executive Director

Patsy Bartley has extensive years of non-profit and for profit executive leadership, strategic, operational, business management and development experience. She provides consultative guidance for quality organizations and is known for creating environments that enable individuals and teams the opportunity to identify, build on and value existing strengths, identify and address areas for further focus and improvement, and critically assess what is needed for sustainability.Read more

Patsy received her BS from the University of Minnesota in Interpersonal, Public and Organizational Relations and an Executive MBA from the University of St. Thomas.  Patsy has served on the Executive Committee for the Community Health Fund;  the Greater Twin Cities United Way, Council of Agency Executives (CAE);  the CAE Executive Committee;  Co-Chair of the CAE Non Profit Capacity Building Initiatives;  the Neighborhood Health Care Network (NHCN) Board of Directors;  Board of Directors Minnesota Association of Community Mental Health Programs (MACMHP), member of the MACMHP  Advisory Committee for Statewide Telehealth Implementation; AgriWellness Board of Directors;  Hennepin County Behavioral Health Providers Advisory;  Hennepin County Crisis Response Advisory;   the Advisory Committee for the Center for Families in North Minneapolis;  Advisory for Compass 180 as well as other community based organizations.

Board of Directors

Susan Krautbauer
SHIFT Board Chair,

Susan currently is the Senior Director of Strategy and Development at the National Cristina Foundation, a leading voice for digital inclusion efforts across the nation.  Her prior experience includes executive management roles with multiple global technology companies, focusing on marketing strategy, social media, product branding and business sales management. She is co-founder of the CompTIA Advancing Women In Technology Community, which mentors’ women in technology careers, as well as Board Chair of SHIFT, a non-profit which supports midlifers in work and life transition.  Read more

Susan began her transformation mentoring journey after experiencing her own gap in career development resources for technology professionals who were job searching, soul searching, leading and managing, or trying to find new ways to develop a roadmap for the second half of their careers. In fact, the volatility of the tech workforce is filled with job transition, company right-sizing, mergers/acquisitions and businesses moving away from flex-work and remote work options.  Workforce centers just didn’t have the staffing required or the mentoring programs needed to provide critical peer-to-peer support when facing BIG life transitions. It seemed crazy (and outdated) that resources for people feeling stuck when facing midlife or midcareer transition didn’t exist.

Susan holds a Bachelors in Family Social Science from the University of Minnesota, with an emphasis in Systems Resiliency, and has additional training in executive and organizational leadership, sales management, workforce initiatives, and digital marketing. Susan is frequently invited to be a speaker or panelist at IT service, human talent, and work/life innovation forums throughout North America.

Bob Koehler
SHIFT Board Vice Chair, 
Programs Chair

Lisa Sabourin-1Bob has over 40 years of business creation and development, assisting entrepreneurs and early stage companies in the growth of their companies. His work concentration includes identifying missed business opportunities, defining and opening new markets, streamlining systems and developing complimentary products or services that can have an immediate impact on the bottom line of a growing company. Bob’s strengths include visionary leadership, tactical market planning, product development and new market identification.Read more

Presently, Bob is the owner/principal of WSI Digital Access, an internet marketing company. Prior to WSI, Bob founded Koehler Companies, Inc., a $2.3 million company that developed and manufactured custom home décor products for the mail order catalog industry.

Bob also believes in giving back to the greater Minneapolis/St. Paul community. As a result, he has provided direction and leadership as past President of the Minneapolis Gift Mart (UMAGA) board of directors, past President of the Courage Center/Courage Cards Advisory Board and provided pro-bono consulting to businesses owned by ethnic minoriites through MEDA (Metropolitan Economic Development Association).

A successful serial entrepreneur, Bob believes having an experienced guide on the path to success can make the difference between winning and losing in both your professional and in your personal life.

Carolyn Deters
SHIFT Treasurer, Finance Committee

Carolyn Deters brings to SHIFT extensive nonprofit administration, finance, and development experience.  She is fiercely passionate about alleviating social isolation and leads the charity Gifts for Seniors as Executive Director.  Through her consulting practice, Indelible Aging, she is striving to create innovative, inclusive, social aging options.Read more

Carolyn earned her BBA from the University of St. Thomas, is a Certified Nonprofit Accounting Professional (CNAP), and is currently CFRE pursuant having completed the Fundraising Certificate Series at the University of St. Thomas.  She actively supports the community by serving in volunteer roles with Charities Review Council, Community Involvement Programs, the Nonprofit Financial Group, and Evolve Adoption & Family Services.

Valton Henderson
Secretary, Membership Co-Chair

Valton Henderson currently serves as the Manager of Diversity and Inclusion at Blue Cross Blue Shield of Minnesota. He is responsible for establishing strategic direction and accountability standards within the company regarding the implementation and measurement of a comprehensive diversity/inclusion strategy. His employment history at Blue Cross includes prior service as a senior employee relations consultant and a senior human resources business partner. He is a seasoned professional who possesses over twenty (20) years of experience in the areas of employee relations, labor relations, diversity & inclusion and performance management.
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SpacerHis academic accomplishments include earning a B.A. from Fisk University (Nashville, TN) and a M.A(Public Administration) and J.D. from the University of Illinois at Urbana-Champaign. He recently received certification from the Disparities Solutions Center, a one-year long, hands-on, executive education program sponsored by Massachusetts General Hospital and Harvard University. The purpose of the program is to provide tools to health care leaders to assist them in their efforts to lessen or eliminate health disparities within their communities.
SpacerValton believes in community service, and is actively engaged with boards and committees of the following organizations: The Minnesota Council of Churches, the Minnesota Resource Center, the Twin Cities Diversity and Inclusion Roundtable, and Little Brothers-Friends of the Elderly and St. Peters A.M.E. Church. He is also a member of Alpha Phi Alpha, Fraternity, Inc.

SpacerHe spends his spare time singing with the Metropolitan Male Chorus of Minnesota, a multi-racial, multi-generational chorale groups which preserves the varied art forms contained in African-American music.

SpacerFanchon Barnes
Board Member, Organizational Development

Fanchon Barnes has over 20 years of leadership experience and a demonstrated record of excellence with a Fortune 50 corporation leading security and Risk Management  strategies, crisis response, loss prevention operations, investigations, and budget management. She is known for mitigating financial and legal risks, talent selection, team development, and community outreach and partnerships.
Fanchon has been recognized for her countless efforts toward diversity executive recruitment emphasizing inclusion and her outstanding team development.  In addition to her role with SHIFT, she also serves on the Board of Directors as the 2nd Vice President of the International Organization of Black Security Executives (I.O.B.S.E) Read more

and Chairs the College Education Committee, she is a member of the National Network of Executive Women, and serves on the Loss Prevention Foundation Diversity Committee.  Barnes holds a Bachelor of Arts from Concordia University in Organizational Management and Communication.

Holly Finch
Board Member – Membership Co-Chair

Holly is the founder of Open-X-Change non-profit with a mission to serve, connect, and engage people within their communities through a collaborative exchange program based on teaching and learning of knowledge, skills, and talents. Holly recently completed a one-month global leadership program in the Czech Republic.  She is a quality professional with expertise in supplier quality, new product development, and international work experience. Her technical expertise includes medical device product development, life-cycle support from exploratory concept phase through product launch and post-market sustainment. She collaborated with global cross-functional teams to perform due diligence, acquisitions, and qualification of raw materials to support new product development and manufacturing requirements. Read more

In addition to being a quality team leader and supervisor, Holly served as the President for an employee resource group called PEARL (Pacific East Asian Resources in Leadership). She partnered with executive functions to develop and execute diversity and inclusion strategies as well as align PEARL’s mission with the organization’s strategic growth plans for emerging markets in Asia. She is passionate about leading organizational improvement by incorporating diversity and inclusion practices and leveraging culturally diverse talents.

Holly Finch is completing her Masters of Arts in Organizational Leadership at St. Catherine University, with a concentration in professional leadership and ethics, and a minor concentration in strategic leadership. She received her BS in Chemistry from the University of Minnesota, Institute of Technology.

When not working, Holly enjoys learning pottery, teaching adults how to swim, and volunteering locally and globally.

SpacerNorm Plasch
Board Member, Membership Engagement

Norm Plasch has been has been actively involved with SHIFT for the past six years. He has provided guidance to mid-life audiences as an inspiring facilitator and presenter for the past 15 years. His blend of real life examples and humor help provide the audience with a message of hope.Read more

Norm’s professional experience includes his position as Project Manager Development Program Manager with the Minnesota Department of Transportation where he has been employed for 33 years and he is a former Director with the Lakeville Public Schools Board of Education.

Norm and his wife, Roxanne, live in Lakeville, Minnesota. They have two married adult children and four granddaughters.  

Barb Plunkett
Board Member, MARCOM Co-Chair

Barb Plunkett is a mission-driven, results-oriented marketing consultant who helps clients achieve their goals. She has expertise in digital marketing, content creation, project management, market research and marketing strategy development. Plunkett was director of marketing for MacPhail Center for Music from 2008-2017, where she helped increase enrollment from 8,000 to 15,000 students annually. .Read more

Before joining MacPhail, she was a marketing consultant to numerous non-profits, including the Children’s Theatre Company, Como Park Conservatory and MacPhail. Plunkett has also provided marketing management to the Minnesota Children’s Museum, the International Special Olympics, Bozell Public Relations and Up with People. In addition to marketing expertise, Plunkett is a certified Life Coach, offering professional coaching and workshops on Life Balance, Re-entering the Workforce and Finding Purpose.

Karen Seashore
Board Member

Karen Seashore Louis is Regents Professor and Robert H. Beck Chair in the College of Education and Human Development at the University of Minnesota. She is also a certified Life Coach.  At the University, Karen served in a variety of leadership and administrative positions in addition to her teaching, research and service.  She has published extensively on the human side of leadership and organizational change, including 19 books and over 150 articles and chapters.Read more

She holds the Lifetime Contributions to Staff Development Award from the National Staff Development Association (2007), the Campbell Lifetime Achievement Award from the University Council for Educational Administration (2009), and a Life Member designation from the International Congress for School Effectiveness and School Improvement.  Karen’s focus in her coaching, administration, and teaching is on supporting every individual to be effective in their current situation and to become prepared for the next steps in their work and life.

Philomena Morrissey Satre
Past Board Chair,   SHIFT Advisory Board Co-Chair

Philomena serves as Director of Diversity & Inclusion and External Strategic Partnerships. She joined Land O’Lakes in June 2017, bringing more than 30 years of human resource experience in diversity and inclusion, community relations, work life and wellbeing. Before joining Land O’Lakes, she worked at Wells Fargo & Company. Her previous roles included VP of Organizational Effectiveness Development, Diversity and Inclusion; Community Outreach Consultant; and Senior HR Consultant.Read more


Philomena has extensive experience in developing and implementing diversity strategies, including internal initiatives and community-focused pipelines. Previously, Philomena participated in a Middle East Fellows project, in partnership with Hamline University and the U.S. State Department, and traveled to the Middle East as a part of the peace and economic development project.
Philomena serves on the Board of SHIFT (nonprofit focused on people in midlife), AG D and I Consortium; and co-chairs the Twin Cities D&I Roundtable. Philomena was recently named to the Minnesota Aging Workforce Citizen Commission. She previously served on the Minneapolis Workforce Council, the Executive Leadership Council/Board of Directors for Honoring Women Worldwide, Goodwill Easter Seals, Comunidades Latinas Unidas En Servicio (CLUES), Lifeworks, HIRED and Resource Inc. Advisory Boards. She also co led the 2020 Women on Boards initiative for Minnesota.

Philomena has received numerous awards, including AARP/Pollen 50 over 50, the Minneapolis Business Journal’s Woman Change Maker and Minority Advocate, Minnesota Business The (Real) Power 50 Award and the University of Phoenix Diversity Leadership Award. Philomena has an MA in Organizational Leadership from St. Catherine University and a BA in Public Administration and Political Science from the University of Wisconsin LaCrosse. Philomena is an Adjunct Professor at the University of St Catherine in the Master of Organizational Leadership Graduate Program.